Refund Policy

You can cancel at any time from your account settings. You keep your paid features until the end of your current billing period, then your account returns to the free plan. Your subscription will not renew.

Cancelling does not automatically refund your current payment. If you would also like to request a refund, follow the steps below.

• First purchase. If you are not satisfied, request a refund within 14 days of your first payment and we will refund it in full.
• Renewals. Renewal payments are refundable within 14 days only if you have not used the paid features during that period — for example, if you meant to cancel but forgot. Contact us and we will review it.
• Unused time. We do not provide pro-rated refunds for partial months, or for periods you simply did not use.

• Email support@lessonmap.org from the address on your account.
• Include the approximate date of the payment and, if you have it, the payment or subscription reference.
• Tell us briefly what went wrong so we can fix it.
• We aim to respond within 3 business days.

We are unable to process refunds for a payment made outside our service, or without a way to verify you as the account holder.

• Requests made after the refund window described above.
• Accounts suspended or closed for breaching our terms.
• Payments already refunded or disputed through your bank or card provider.
• Amounts other than the subscription fee itself, such as third-party fees charged by your own bank.

Payments are processed by Dodo Payments, which acts as merchant of record for our subscriptions. Approved refunds are issued to the original payment method through Dodo Payments. Depending on your bank or card issuer, it can take 5 to 10 business days for the amount to appear.

You may see a charge from Dodo Payments, or one of its payment partners, on your statement rather than LessonMap.

If something looks wrong with a charge, email us first. Most billing issues are a quick fix, and a refund request is nearly always faster than a chargeback. We reserve the right to close an account that files a chargeback for a payment we could have refunded directly.

We may update this policy. Material changes will be reflected in the date at the top of this page and will not apply to payments already made.

See also our Terms of Service and Privacy Policy.